From FAQs to Chatbots: How the Internet is Expanding Access to Information

season 1, episode 10

February 16, 2021

Illustration by Carla Camoglio

The internet can be a great resource for spreading information on abortion, it’s making information more accessible and equitable. Nevertheless, barriers exist in the digital world as well, limiting the reach of credible abortion information. In this episode, Sneha Nair & Claire Crossett share their experiences working in eHealth, telling us about the ways that technology and healthcare intersect, and the ways that they navigate the digital world in order to make information more accessible.

Sneha & Claire work for Women First Digital, a global eHealth social enterprise working to make sexual and reproductive health accessible to mass audiences. They’re providing reliable health information and services that are often difficult to access -- particularly in places where abortion is highly stigmatised and legally restricted -- and sharing them on digital platforms. Women First Digital operates three different websites: HowToUseAbortionPill, Safe2Choose, and Find My Method. 

Sneha Nair (she/her) is the Global Communications Officer for HowToUseAbortionPill, and Claire Crossett (she/her) is the Assistant Director of Women First Digital.